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  • Planet
    • Hospitality Suite
    • PMS Protel Cloud
    • End to End Payments
    • Hotel Networking
  • Straiv
  • MICE Operations
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  • Contact
Hospitality

Unleash the power of hospitality

Planet’s integrated PMS (formerly protel and Hoist Group) and payments solutions give your people the power to create brilliant, seamless guest experiences. 

Hospitality Products

The Planet difference

Amazing guest experiences

We help your people shine

We help your people shine

Planet makes every moment, in every stay, smoother, more enjoyable - and more profitable. 

We help your people shine

We help your people shine

We help your people shine

Planet systems work beautifully in the background. So your people can create wonderful experiences where it counts.

 

Get to know your guests

We help your people shine

Get to know your guests

Planet makes it easy to spot how and where guests spend. Which helps you maximise revenue-generating opportunities.

 

Products that help you unleash true hospitality

Property Management System

Property Management System

Property Management System

Joined-up, guest-focused software that boosts revenue - and gets you closer to your guests. 


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Payments Platform

Property Management System

Property Management System

 Smooth, secure payments wherever and however your guests want to pay. 



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Vacation Rental Software

Property Management System

Revenue Generating Payments

Automate time-consuming tasks, simplify processes and make guest communication a breeze. 


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Revenue Generating Payments

Revenue Generating Payments

Revenue Generating Payments

Turn thousands of transactions into frictionless revenue-generating opportunities for your business. 


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Marketplace

Revenue Generating Payments

Digital networking services

 Access the newest and the best hotel technology. Where everything can be customised, and everything works with everything else.  

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Digital networking services

Revenue Generating Payments

Digital networking services

 Networking services and infrastructure designed for the hospitality industry 



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Deliver true Hospitality

Warm welcomes without the wait

With Planet guests can check-in online, on the go, or via the app. And it’s all linked to your PMS. So they won’t have to queue at reception. Bank details are already saved at booking, so they can upgrade their stay, and spend with ease at your hotel. 

Wave goodbye to tricky checkouts

Planet’s hospitality software lets your guests leave at their leisure.

As their payment details are stored on file, any missed charges can be picked up later. Guests can check out on the app, and be sent a digital receipt. This gives you another chance to retarget guests, maintain relationships and encourage them to return.

Make serving simple

Planet’s cloud-based hotel payments solutions empower your people to delight your guests. If you switch to Planet, we’ll get your people up-to-speed fast. So they can do what they do best - unleashing true hospitality and giving your guests a great time. 

Make the right impression before check in

When guests book online it links straight to your PMS. Once the booking is confirmed, all guest data is populated, payment is taken using the guest's preferred payment method, confirmation is sent, and everything is captured on the PMS.

Every aspect of payment. Settled.

Fully integrated payments make a world of difference

Joined up technology frees your people to do what they’re best at  - looking after guests.


Wherever your guests come from. Whether they’re at home, in their hotel room, your restaurant or your lobby, Planet’s hospitality payments platform makes every transaction fully connected, flexible and secure. 

Discover planet payments

Why choose planet?

Cut costs and boost guest revenue

Cut costs and boost guest revenue

Cut costs and boost guest revenue

 Our charge structure helps you manage your property with confidence. We don’t charge a set-up fee, just a one-off fee for each of our products. And because of our revenue generating products, higher transaction volumes don’t add costs. They make you money.

 

Smooth, fast integration

Cut costs and boost guest revenue

Cut costs and boost guest revenue

 Planet products integrate quickly and easily into your business. Whether you switch to Planet’s PMS or slot a standalone product into your existing PMS, we minimise disruption to your business, your people,and your guests.

 

Local support, global insight

Compliant for you, secure for guests

Compliant for you, secure for guests

 We are truly global. The Planet Payment Platform loves Amex, Mastercard, Visa, WeChat, AliPay. Planet currency conversion products mean your guests and customers can pay in a way that suits them. And because we have people right around the world, the help you need is right there.

 

Compliant for you, secure for guests

Compliant for you, secure for guests

Compliant for you, secure for guests

 Planet software and technology mean security and peace of mind for you and your guests. We offer point-to-point encryption and meet the highest PCI security standards.

“We needed to find a payments company that shares our vision of delivering a luxury guest experience when they visit. Providing a wider range of payments options all on one stylish android terminal, fully integrated to our systems allow us to deliver this.”


Nicola Eager, Commercial Director, Champneys

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