Hospitality
Unleash the power of hospitality
Planet’s integrated PMS (formerly protel and Hoist Group) and payments solutions give your people the power to create brilliant, seamless guest experiences.
The Planet difference
Amazing guest experiences
We help your people shine
We help your people shine
Planet makes every moment, in every stay, smoother, more enjoyable - and more profitable.
We help your people shine
We help your people shine
We help your people shine
Planet systems work beautifully in the background. So your people can create wonderful experiences where it counts.
Get to know your guests
We help your people shine
Get to know your guests
Planet makes it easy to spot how and where guests spend. Which helps you maximise revenue-generating opportunities.
Products that help you unleash true hospitality
Property Management System
Property Management System
Property Management System
Joined-up, guest-focused software that boosts revenue - and gets you closer to your guests.
Payments Platform
Property Management System
Property Management System
Smooth, secure payments wherever and however your guests want to pay.
Vacation Rental Software
Property Management System
Revenue Generating Payments
Automate time-consuming tasks, simplify processes and make guest communication a breeze.
Revenue Generating Payments
Revenue Generating Payments
Revenue Generating Payments
Turn thousands of transactions into frictionless revenue-generating opportunities for your business.
Marketplace
Revenue Generating Payments
Digital networking services
Access the newest and the best hotel technology. Where everything can be customised, and everything works with everything else.
Digital networking services
Revenue Generating Payments
Digital networking services
Networking services and infrastructure designed for the hospitality industry
Deliver true Hospitality
Warm welcomes without the wait
With Planet guests can check-in online, on the go, or via the app. And it’s all linked to your PMS. So they won’t have to queue at reception. Bank details are already saved at booking, so they can upgrade their stay, and spend with ease at your hotel.
Wave goodbye to tricky checkouts
Planet’s hospitality software lets your guests leave at their leisure.
As their payment details are stored on file, any missed charges can be picked up later. Guests can check out on the app, and be sent a digital receipt. This gives you another chance to retarget guests, maintain relationships and encourage them to return.
Make serving simple
Planet’s cloud-based hotel payments solutions empower your people to delight your guests. If you switch to Planet, we’ll get your people up-to-speed fast. So they can do what they do best - unleashing true hospitality and giving your guests a great time.
Make the right impression before check in
When guests book online it links straight to your PMS. Once the booking is confirmed, all guest data is populated, payment is taken using the guest's preferred payment method, confirmation is sent, and everything is captured on the PMS.
Every aspect of payment. Settled.
Fully integrated payments make a world of difference
Joined up technology frees your people to do what they’re best at - looking after guests.
Wherever your guests come from. Whether they’re at home, in their hotel room, your restaurant or your lobby, Planet’s hospitality payments platform makes every transaction fully connected, flexible and secure.
Why choose planet?
Cut costs and boost guest revenue
Cut costs and boost guest revenue
Cut costs and boost guest revenue
Our charge structure helps you manage your property with confidence. We don’t charge a set-up fee, just a one-off fee for each of our products. And because of our revenue generating products, higher transaction volumes don’t add costs. They make you money.
Smooth, fast integration
Cut costs and boost guest revenue
Cut costs and boost guest revenue
Planet products integrate quickly and easily into your business. Whether you switch to Planet’s PMS or slot a standalone product into your existing PMS, we minimise disruption to your business, your people,and your guests.
Local support, global insight
Compliant for you, secure for guests
Compliant for you, secure for guests
We are truly global. The Planet Payment Platform loves Amex, Mastercard, Visa, WeChat, AliPay. Planet currency conversion products mean your guests and customers can pay in a way that suits them. And because we have people right around the world, the help you need is right there.
Compliant for you, secure for guests
Compliant for you, secure for guests
Compliant for you, secure for guests
Planet software and technology mean security and peace of mind for you and your guests. We offer point-to-point encryption and meet the highest PCI security standards.
“We needed to find a payments company that shares our vision of delivering a luxury guest experience when they visit. Providing a wider range of payments options all on one stylish android terminal, fully integrated to our systems allow us to deliver this.”
Nicola Eager, Commercial Director, Champneys
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